Renewal

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  kxtugw9tf8 · Member · Feb 5, 2023 at 3:59 pm

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  I have a new card with an updated expiration date. When I try to update I get a message that no website exists.
  I want to renew.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Staff · Feb 6, 2023 at 7:24 am

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  Hi there!

  You don’t have any active subscriptions on this WordPress.com account. Perhaps you need to log into the correct WordPress.com account to update the payment method. Can you share the link to your site so we can check and confirm that for you?