payment not going through

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  info330347f70a6 · Membro · luglio 8, 2024 at 9:41 PM

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  Hello,
  I’ve been helping the owner of the website who told me she completed a payment. There’s also a completed payment message indeed. Anyway WordPress.com doesn’t seem to have recognised the updates.

  Datas from the payment message are below (with covered texts):
  Payment with credit card *******
  Total: 58,56 EUR
  Date: 14-06-2024 time 09:26 from WORDPRESS
  7UWMNPRHJS.
  For info: 060060

  If needed, we can provide other datas too.
  Can you please check? Thanks.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  Ho bisogno d'aiuto per il blog (visibile solo per moderatori e personale).